Privacy Policy

Last updated: August 2026

I Choose You Wedding Co. respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how I Choose You Wedding Co. (“ICY”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit our website, make an enquiry or engage our wedding planning services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • your name and your partner's name

  • email address and phone number

  • wedding date or preferred wedding date

  • wedding location or preferred location

  • estimated wedding budget

  • services you are interested in

  • information about your wedding plans, preferences and priorities

  • information you provide through our enquiry form, consultations, emails or other communications

  • payment, invoicing and booking information where you engage our services.

We only seek to collect information that is reasonably necessary for providing our services and operating our business.

Please avoid providing sensitive personal information unless it is relevant and reasonably necessary for us to assist you.

2. How We Collect Information

We may collect personal information when you:

  • submit an enquiry through our website

  • contact us by email, telephone or social media

  • book or participate in a consultation

  • engage ICY to provide wedding planning services

  • communicate with us throughout the planning process

  • interact with our website.

Some technical information may also be collected automatically when you visit our website, including information such as your IP address, device or browser information, pages visited, referral source and general website activity.

3. How We Use Your Information

We may use your personal information to:

  • respond to enquiries

  • arrange consultations

  • provide wedding planning and related services

  • recommend or communicate with venues and wedding suppliers where appropriate

  • prepare proposals, agreements and invoices

  • manage our relationship with you

  • improve our website and services

  • analyse website performance and visitor behaviour

  • maintain business and administrative records

  • comply with legal and regulatory obligations.

We will not sell your personal information.

4. Sharing Your Information

Where reasonably necessary to provide our services, we may share relevant personal information with third parties such as wedding venues, suppliers and service providers.

We may also use third-party platforms and service providers to operate our business, including website hosting, email, analytics, cloud storage and other business systems.

These may include services provided by Squarespace and Google.

We only disclose information that is reasonably necessary for the relevant purpose.

5. Website Analytics and Cookies

Our website may use cookies and similar technologies to operate correctly, understand website traffic and improve the visitor experience.

We use Google Analytics to understand how visitors interact with our website. This may involve the collection of technical and usage information such as pages visited, device and browser information, approximate location, referral source and interactions with the website.

Information collected through analytics technologies may be processed by third-party service providers.

You can manage or restrict cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

The OAIC specifically recommends that businesses using third-party tracking technologies clearly explain their use and the kinds of information they may collect.

6. Overseas Processing

Some third-party platforms and service providers used by ICY may store or process information outside Australia.

Depending on the service being used, information may be processed in countries where those providers or their service infrastructure operate.

Where applicable, we take reasonable steps in relation to the third-party services we use and their handling of personal information.

Australian privacy guidance specifically addresses obligations that may arise when personal information is disclosed to overseas recipients.

7. Keeping Your Information Secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, our business and record-keeping requirements, and any applicable legal obligations.

8. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to a request.

9. Marketing Communications

We may only send marketing communications where appropriate and permitted by law.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

Operational communications relating to an enquiry, booking or wedding planning service are not marketing communications.

10. Third-Party Websites

Our website may contain links to venues, suppliers, social media platforms and other third-party websites.

ICY is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you choose to use.

11. Privacy Enquiries and Complaints

If you have a question or concern about how we handle your personal information, please contact us.

We will take reasonable steps to consider and respond to privacy enquiries or complaints.

I Choose You Wedding Co.
Hunter Valley, NSW, Australia
Email: hello@icyweddings.com.au
Website: icyweddings.com.au

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.

The current version will be published on this website with the date it was last updated.